Last Updated: October 30, 2024

Keystone Chiropractic (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website (the “Site”), located at https://www.keystonechiroutah.com/. We adhere to relevant data protection laws, including the General Data Protection Regulation (GDPR) for users within the European Economic Area (EEA).

1. Information We Collect

We collect and process the following types of information:

A. Personal Information

When you contact us, book an appointment, or engage with our services, we may collect personal information, such as:

  • Contact Information: Name, email address, phone number, and postal address.
  • Appointment Information: Details relevant to scheduling appointments and inquiries.
  • Health Information: Certain health-related details you may share with us to provide personalized services.

B. Usage Data

We collect usage data automatically when you visit our Site:

  • Device and Log Information: IP address, browser type, operating system, and pages visited.
  • Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your browsing experience. Please refer to our Cookie Policy for more information.

C. Sensitive Information

We only collect sensitive personal data (such as health-related information) when provided voluntarily. Sensitive data will only be used to provide you with appropriate chiropractic services and will not be shared without explicit consent unless required by law.

2. Legal Basis for Processing Personal Data

For users within the EEA, our legal bases for processing your personal data under GDPR are:

  • Consent: By visiting our Site, submitting inquiries, or booking appointments, you consent to our use of your data.
  • Contractual Obligation: To fulfill requests for services or inquiries made through our Site.
  • Legitimate Interests: To analyze and improve the functionality and security of our Site, provided this does not outweigh your rights.
  • Legal Obligation: To comply with applicable laws or regulatory requirements.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and Managing Services: To handle appointments, provide chiropractic services, and address inquiries.
  • Improving User Experience: To personalize content, improve Site functionality, and analyze performance.
  • Communication: To send you updates, respond to inquiries, and share relevant information with your consent.
  • Security and Fraud Prevention: To protect against unauthorized access, ensure data integrity, and safeguard against potential threats.

4. Sharing of Information

We do not sell, rent, or disclose your personal information to third parties, except as follows:

  • Service Providers: We may share data with trusted third-party providers who help us operate the Site and manage our services (e.g., scheduling software, email services), provided they agree to adhere to data protection standards.
  • Legal Requirements: We may disclose personal information to comply with legal obligations, court orders, or regulatory requirements or to protect our rights and the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale, your personal data may be transferred to the new entity under similar privacy standards.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, data is securely deleted or anonymized.

6. International Data Transfers

Your data may be transferred to and processed in countries outside the EEA. In cases where we transfer personal information internationally, we ensure adequate protection by relying on appropriate safeguards or standard contractual clauses as approved by the European Commission.

7. Your Rights and Choices

If you are in the EEA, GDPR grants you certain rights over your personal data, including:

  • Right of Access: Request a copy of the data we hold about you.
  • Right to Rectification: Correct any inaccurate or incomplete information.
  • Right to Erasure (Right to Be Forgotten): Request deletion of your data in certain circumstances.
  • Right to Restrict Processing: Limit the processing of your data under specific conditions.
  • Right to Data Portability: Receive your data in a structured format.
  • Right to Object: Withdraw consent or object to the processing of your data.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable laws.

8. Data Security

We employ administrative, technical, and physical safeguards to protect your personal data. While we strive to keep your information secure, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve functionality, enhance user experience, and analyze site usage. You may adjust your cookie preferences or disable cookies in your browser settings. For more details, please see our Cookie Policy.

10. Third-Party Links

Our Site may include links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of these external sites. We encourage you to review each site's privacy policy before submitting any personal information.

11. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of unintentional collection of data from a child under 16, we will promptly delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. All updates will be posted on this page, and the revised date will be indicated at the top of the policy. We encourage you to review this policy periodically.

13. Contact Us

For questions, concerns, or to exercise your data rights, please contact us:

Keystone Chiropractic
12447 S Crossing Drive, Suite 109
Riverton, UT 84096
Phone: (385) 434-0123
Email: team@keystonechiroutah.com

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